What to Expect from Our Training Program
1. Theoretical Knowledge:
- Aviation Terminology: Understanding the language of the industry.
- Safety and Emergency Procedures: Comprehensive training on handling in-flight emergencies, including CPR and first aid.
- Aircraft Familiarization: Detailed study of different aircraft types and configurations.
2. Practical Training:
- Mock Drills: Simulated scenarios for emergency evacuations, fire safety, and passenger handling.
- Customer Service: Training in delivering exceptional service, managing passenger queries, and resolving conflicts.
- Grooming and Presentation: Guidelines on maintaining a professional appearance and demeanor.
3. Soft Skills Development:
- Communication Skills: Effective verbal and non-verbal communication techniques.
- Teamwork: Collaborative exercises to enhance teamwork and cooperation among crew members.
- Cultural Sensitivity: Training on interacting with passengers from diverse cultural backgrounds.
4. In-Flight Training:
- Real-Time Experience: Hands-on training sessions conducted in collaboration with partner airlines.
- Observation Flights: Opportunity to observe and learn from experienced cabin crew members during actual flights.
